http://trainexstock.com

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Live Help

If you have got any questions on system use you can ask our operator in LiveChat by using link above.

Online consultations:

617975620

trainexstock@gmail.com

464237537 (at night)

tx.ems

tx.econsult@gmail.com

Help


About service

Trainex Stock service is called to help users to change electronic currency to another one. There are three currencies available for transaction now: Fethard, blocked "Old" Fethard, Webmoney.

Principle of operation

At exchange of currency between two users Trainex Stock acts as a third party – broker that guarantees the clearness and security of transaction owing to the fact that currency is exchanged not directly between users but between users and Trainex Stock which in its turn according to transactions conditions delivers the required currency to each transaction’s participant.

Registration of new user

In order to have an opportunity to sale or to buy one currency in exchange to another a new user should register. Registration is based on specification of your e-mail address by means of entering user’s personal name and password. After registration and entering into account user gets into personal office where he can perform any transaction at his own account.

On balance transactions

In order to have any transaction in Trainex Stock available it is necessary to fund an account with electronic currency.

Depositing of money

In order to deposit electronic currency into your balance you should enter into program your account/wallet in payment system to which your electronic currency relates. Further indicate the amount and send a note to operator if you want to clarify any information on depositing money into your account in Trainex Stock. See depositing Fee.

Withdrawal of money

For withdrawal of electronic currency from your balance it is necessary to specify your account/wallet in payment system that has issued this currency where we will transfer the amount of money indicated by you. See withdrawal Fee.

State of accounts is available on the left of page (under logotype) after entering your account. Sale and purchase of currency

Before placing your position at bids, first you should determine the currency you want to give instead of the one you want to receive. It is important to indicate the desirable amount of each currency. Ratio of the currency amount which you want to give to the currency amount you want to receive calls cross-rate. In case of indication of amounts of currency being bought and currency being sold cross-rate will be calculated automatically. If you are sure in the amount of e-currency which you want to sell or buy and know cross-rate of the expected transaction then the second amount will be calculated automatically.

After having placed the position for currency buying/selling, your position will wait till contractor offers cross-rate intersecting the cross–rate of your position. At finding the reverse coincidence of cross-rates (1 will be divided to your cross-rate) transaction moves to the final stage when Trainex Stock acting as third party – broker transfers amounts from one account into another one of the users in accordance with the conditions of the placed positions. As soon as currency you want to buy has entered to your balance transaction is considered as successful and position is closed.

The rules of Trainex Stock’s operation are shown in section “Operation rules”.